This help forum is a great place to ask general questions about the UFC Fight Club, and benefits that you receive from being a member, such as questions regarding pre-sales, and attending Fight Club activities at live UFC events.
However, if you have a question related to your account specifically, especially if it pertains to personal account information, you will not be able to get answers in a public forum.
In those situations, it is recommended that you contact Customer Support directly, at firstname.lastname@example.org, and they will be able to get back to you with answers to your questions.
Alternately, you can visit the home page of UFCFightClub.com, and click on the help link in the top right corner of the page, which will provide you with a contact form that you can fill out.
Other UFC Customer Support Contacts:
For UFC.TV & UFC Fight Pass Support, contact email@example.com, or there is a chat option available during live events.