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The MGM staff are terrible and ruined my experience.


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#1 Bpiechoski

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Posted 07 March 2016 - 05:37 PM

I have attended 4 live UFC events. One was in Minneapolis and three were at the MGM Grand.  I have to say that UFC 196 was the absolute worst UFC experience I have had. It was so bad that I will probably never attend another MGM event again, and my anger is completely to blame on the incompetent MGM staff.

 

I should write about Ticketmaster’s inept, poorly designed system, but why bother? Everyone already knows what a crock TM are. But as it pertains to Fight Club, why are there seats that include a Fight Club membership? The entire point of joining is to get exclusive presale access. If it's available to anyone willing to shell out another $80 it defeats the purpose of being FIRST and joining these services at all. And why, after attending 4 events and paying upwards of $1000 per seat have I never once gotten a hard ticket?

 

So, as a Fight Club member me and my party were in line for the weigh-ins at 7:30 a.m. in order to get to the merchandise stands first. As stated on the Fight Club membership you get early access to these events. But the MGM staff made two separate lines nearer opening time, ushering hundreds of people who showed up late to the same status as us, who had waited SIX HOURS and let them all in at the same time. That is so unbelievably unfair and rude.  They should have the sense to preserve the first come first serve rule at all costs, even if that line interferes with their precious slot machines.  Otherwise why did I even pay for Fight Club? I have yet to get a single benefit from this service.

 

The second awful part of it was the people sitting in front of us. Most of you probably already know the type of m mouth breathers Mcgregor draws. I’m a huge Mcgregor fan, but his new fanbase aren’t MMA fans, they have no class, and are only there to see the hyped up spectacle. Just dumb, drunk idiots with fake Rolex's screaming things like “pull her hair” during the women’s bouts and incessantly blabbering about how the fighters should be fighting, and booing! It was obnoxious.  At $1,000 per seat I hoped the economics of privilege would work in my favor (actually it was sacrifice in my case but the point stands) and that I could avoid these people, but alas I was incorrect. The trio of jerkoffs seated in front of us in Section 24 Row F seats 10-12 with their brand new Mcgregor ball caps showed up late, stood and recorded the ENTIRE MAIN CARD EVENT ON THEIR PHONES! And I mean ENTIRE. For example, they recorded Tom Lawlor’s walk out AND walk off. Who would bother? But that’s not all, they recorded the **** monitors. I am not kidding. These people held their goddamn phones up the entire time recording TELEVISION SCREENS between fights! I complained to the ushers and they didn’t do jack****. I paid a thousand dollars a seat to watch the cage, not some ****’s head and iPhone screen, and the MGM staff’s utter incompetence ruined the experience for me. The usher staff consist of bent over retirees, lots of tiny Asian grandmothers with no authority (many of whom barely speak English) and a handful of what appear to be teenage boys. I don’t come to Vegas for anything other than the UFC. It’s a major expenditure I put on my VISA and pay off over the year. The very least the MGM could do is actually police **** patrons and preserve everyone’s right to their sight lines and tiny bubble of space.

 

I won’t be back.


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#2 _Fenster_

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Posted 07 March 2016 - 09:22 PM

I bet seeing Comber get slapped, ko'd and strangled didn't help much huh?
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#3 geeby

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Posted 08 March 2016 - 01:36 AM

I was sat in section 22 for 194 where they closed the whole section as someone was working in the roof. Wasn't allowed in my seat for the first 3 or 4 fights.  For 196 my only issue was that they had about 12 staff scanning hard-copy tickets and ONE slow girl scanning mobile tickets.  They eventually found another 2 machines out of their 7.1 million gate but i'd queued about 20 minutes by then.  Didn't make it in with much time by the first fight as i'd queued later due to all the smokers, that and they didnt announce a doors open time.

 

I have GOT to agree about the fans.  Never sat near such a group of absolute morons.  American fans in Conor McGregor shirts talking absolute ****e for the whole card before chanting USA when Diaz won.  This isn't sour grapes, i'm not a mcgregor fan, just a fan of good fights. The difference between European and American audiences is night and day. The sooner these idiots put Trump in charge and he bans us all, the better (after 200 of course!)



#4 _Lars_

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Posted 08 March 2016 - 06:05 AM

I have attended 4 live UFC events. One was in Minneapolis and three were at the MGM Grand.  I have to say that UFC 196 was the absolute worst UFC experience I have had. It was so bad that I will probably never attend another MGM event again, and my anger is completely to blame on the incompetent MGM staff.

 

I should write about Ticketmaster’s inept, poorly designed system, but why bother? Everyone already knows what a crock TM are. But as it pertains to Fight Club, why are there seats that include a Fight Club membership? The entire point of joining is to get exclusive presale access. If it's available to anyone willing to shell out another $80 it defeats the purpose of being FIRST and joining these services at all. And why, after attending 4 events and paying upwards of $1000 per seat have I never once gotten a hard ticket?

 

So, as a Fight Club member me and my party were in line for the weigh-ins at 7:30 a.m. in order to get to the merchandise stands first. As stated on the Fight Club membership you get early access to these events. But the MGM staff made two separate lines nearer opening time, ushering hundreds of people who showed up late to the same status as us, who had waited SIX HOURS and let them all in at the same time. That is so unbelievably unfair and rude.  They should have the sense to preserve the first come first serve rule at all costs, even if that line interferes with their precious slot machines.  Otherwise why did I even pay for Fight Club? I have yet to get a single benefit from this service.

 

The second awful part of it was the people sitting in front of us. Most of you probably already know the type of m mouth breathers Mcgregor draws. I’m a huge Mcgregor fan, but his new fanbase aren’t MMA fans, they have no class, and are only there to see the hyped up spectacle. Just dumb, drunk idiots with fake Rolex's screaming things like “pull her hair” during the women’s bouts and incessantly blabbering about how the fighters should be fighting, and booing! It was obnoxious.  At $1,000 per seat I hoped the economics of privilege would work in my favor (actually it was sacrifice in my case but the point stands) and that I could avoid these people, but alas I was incorrect. The trio of jerkoffs seated in front of us in Section 24 Row F seats 10-12 with their brand new Mcgregor ball caps showed up late, stood and recorded the ENTIRE MAIN CARD EVENT ON THEIR PHONES! And I mean ENTIRE. For example, they recorded Tom Lawlor’s walk out AND walk off. Who would bother? But that’s not all, they recorded the **** monitors. I am not kidding. These people held their goddamn phones up the entire time recording TELEVISION SCREENS between fights! I complained to the ushers and they didn’t do jack****. I paid a thousand dollars a seat to watch the cage, not some ****’s head and iPhone screen, and the MGM staff’s utter incompetence ruined the experience for me. The usher staff consist of bent over retirees, lots of tiny Asian grandmothers with no authority (many of whom barely speak English) and a handful of what appear to be teenage boys. I don’t come to Vegas for anything other than the UFC. It’s a major expenditure I put on my VISA and pay off over the year. The very least the MGM could do is actually police **** patrons and preserve everyone’s right to their sight lines and tiny bubble of space.

 

I won’t be back.

 

Which show did you go to in Minneapolis. Out of all the events I've been to, the event and fans were by far the worst in Minnesota. Have never heard any complaints about MGM tho.


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#5 Bpiechoski

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Posted 08 March 2016 - 08:49 AM

I certainly will not defend the MPLS fans. I live here but do not consider myself a Minnesotan. I was at GSP/Fitch. And now you have heard complaints about the MGM. Like I said, I chalk it up to the Mcgregor spectacle draw, of course these people were only there for the main card, but that doesn't meant the staff have to be feckless and just let these casual fans do whatever they please.

 

Geeby, really sorry to hear that happened to you. You deserve a refund.



#6 RadLad

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Posted 08 March 2016 - 10:20 PM

I was at UFC 187 at MGM had no problems with service/security and tickets scanning and luckily most people around me were decent and came to enjoy the fights. Just had 3 complete redneck meat heads in front of me though who wouldn't stop trying to outdo each others knowledge of MMA and tried to make sure everyone heard them.

 

I will be in Vegas for 200 and although I am British (close enough to Ireland) I am not looking forward to the many casual football hooligan type fans from Ireland who have no idea whats going on, I feel sorry for the real Irish MMA fans among them. Makes me cringe when I hear football (soccer) chants at a UFC event. 


Edited by RadLad, 08 March 2016 - 10:21 PM.

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#7 Bpiechoski

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Posted 09 March 2016 - 09:12 AM

By casual Mcgregor fans I did not mean the Irish, although you do see a lot of that. For some reason they don't bother me. There's a certain charm to it. Perhaps it is because the ignorant-of-MMA stuff they say isn't as derisive and venomous as the stuff equally naive American fans say when it pertains to athletes, such as screaming over and over again at Holly/Meisha to pull one another's hair. Or maybe it's because the energy Mcgregor brought really infected me too. But you can be excited AND be respectful of other attendees! The Americans also repeat their awful, pedestrian jokes making damn sure everyone in earshot heard. The people I have a problem with are the ones who are not MMA fans whatosever, but are only there because of Mcgregor's media hype. The trio of scum I was initially complaining about did not even speak English, yet were wearing Mcgregor ballcaps, so I was baffled. I have my doubt they even paid for their tickets. The dad had a gambler air to him and the two late teens to early 20's kids were so clearly spoiled, the **** even had "Queen" tattooed on her arm. Just a **** ****. They had a "casino comp" air about them. Which makes sense because the Asian gambler type kid next to me wearing a Hublot Black Magic brought his prostitute to the fights. No complaints about them, they were respectful.



#8 NangaParbatWinter16

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Posted 09 March 2016 - 01:38 PM

Every UFC event I have been too has been a really enjoyable experience apart from some of the results

Paddy hoolahan beating my pal Vaughn Lee and came into a Celtic song to make it worse

hardy getting levelled by Carlos and Hathaway getting beat by Mike Pyle

Etim losing to Pyle

My really good friend Leigh Remedios losing to Genki Sudo

 

but apart from that dejection you feel straight after a fighter you support loses I have nothing but very happy memories though I have only been to UK events but have had some bad experiences at the same venues when it comes to boxing events so can totally understand the OP


Forum stupidity went to another level when Cole Gump stated ....

"Chad Mendes is the best wrestler at 145lbs. He's WAY faster than Khabib. Way way way faster. Khabib has one chance, strength... And sadly for you he's going to be weaker than Conor. Conor might take khabib down just to show you how mediocre his defensive wrestling is."

 

 

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#9 cashfl0w

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Posted 12 March 2016 - 08:05 AM

I was at UFC 187 at MGM had no problems with service/security and tickets scanning and luckily most people around me were decent and came to enjoy the fights. Just had 3 complete redneck meat heads in front of me though who wouldn't stop trying to outdo each others knowledge of MMA and tried to make sure everyone heard them.

 

I will be in Vegas for 200 and although I am British (close enough to Ireland) I am not looking forward to the many casual football hooligan type fans from Ireland who have no idea whats going on, I feel sorry for the real Irish MMA fans among them. Makes me cringe when I hear football (soccer) chants at a UFC event. 

Good luck m8. You might need it. That, and aspirin.


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#10 Yer_Old_Da

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Posted 17 March 2016 - 07:41 AM

I was at 194 and couldn't get in to our seats at the beginning either due to them working on the roof. They gave us club seats and a handful of free drinks tokens to make up for it. When the roof was fixed, they took us up. Thought they handled it pretty well.



#11 Joby

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Posted 19 March 2016 - 09:29 PM

Experienced much the same myself with MGM staff.  And I can say, unfortunately, Mandalay Bay staff not any better.

 

I was at UFC 175 at Mandalay Bay...during IFW 2014...and its staff did not appear to realize that an event was even going on in their arena that weekend.

 

Needless to say, we had all kinds of trouble with separate lines and the first come first serve rule.


Edited by Joby, 19 March 2016 - 09:35 PM.

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#12 Bpiechoski

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Posted 31 March 2016 - 07:50 AM

It would be nice if Ticketmaster's presale system wasn't a complete ****job. That ticket randomization **** has to stop. Just let people click on the seats they want and buy them! I would rather sit with any single person on this forum than the casuals. Would be nice if the Fight Club section was together.



#13 RadLad

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Posted 31 March 2016 - 10:23 AM

Wait what?! I am et to book on pre sale. They give you random seats!? Goin to 200 with 3 mates...

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