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Elite Membership PPV Events


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#1 BenBisaG

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Posted 30 September 2017 - 01:27 PM

Hello,

 

My elite subscription has run out recently but I did not get to use my 2 PPV events.  How do I redeem these benefits that I was supposed to receive now that the subscription is up?

 

Thank you



#2 freddievanhalen3

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Posted 30 September 2017 - 03:46 PM

I think you might be screwed
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#3 AndyWang

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Posted 30 September 2017 - 04:06 PM

Pretty sure you have to use them within a year from the day you sign up or they expire


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#4 BenBisaG

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Posted 01 October 2017 - 08:26 PM

Thanks guys, but bump for a moderator on this one.  I see nowhere in the terms and conditions of the membership that the included benefits expire.  Paid for these specifically and nowhere do I see that the redemption of this is invalid due to membership expiration.

 

Thanks



#5 AndyWang

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Posted 02 October 2017 - 10:32 AM

your best bet is emailing the sparkart team or whatever their email is for customer service. If they approve it, they will either send you new codes or have you contact ufc.tv customer service for new codes. Thats how I used to do it, just saying in the past they were way more receptive to help. The new guys dont give a damn

 

no mod here has anything they can do


Edited by AndyWang, 02 October 2017 - 10:32 AM.


#6 BenBisaG

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Posted 03 October 2017 - 01:58 PM

Thanks Andy will take this advice


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#7 bigdw35/Ufcfan_1

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Posted 03 October 2017 - 05:46 PM

What Andy said. I would email sparkart. It used to be they expire when membership expires if not used. But I am.not sure if things changed
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#8 Mcmax3000

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Posted 04 October 2017 - 09:24 AM

Support has been able to provide the codes in the past when they weren't showing up for me on the site, so they might be able to send them to you.


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#9 BenBisaG

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Posted 04 October 2017 - 06:48 PM

Thanks again everyone I appreciate the help!


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